IT Fixer, operated under Sigmah Enterprises ("IT Fixer," "we," "our," or "us"), values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.
Information We Collect
Personal Information
We may collect personal details including:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Company Name (if applicable)
Payment Information
Payments made on our website are processed securely through trusted third-party payment gateways. We do not store your debit/credit card details on our servers.
Account & Order Information
When you create an account or place an order, we may collect:
- Login credentials
- Order history
- Wishlist or saved preferences
- Service requests and support interactions
Device & Website Usage Information
We may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website pages visited
- Date and time of access
- Referral source and analytics data
Communication Information
Any messages, inquiries, reviews, feedback, or support requests submitted through our website, email, WhatsApp, or social media channels may be stored for customer support and service improvement purposes.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide technical support and customer service
- Respond to inquiries and service requests
- Send order confirmations, invoices, and updates
- Improve our website, products, and customer experience
- Detect fraudulent or unauthorized activities
- Comply with legal obligations
- Send promotional offers and marketing communications (only with your consent)
Sharing of Information
We may share your information with trusted third parties, including:
- Payment gateway providers
- Courier and shipping partners
- Hosting and technical service providers
- Marketing and analytics platforms
- Legal authorities when required by law
We do not sell, trade, or rent your personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance browsing experience, remember preferences, and analyze website traffic.
You may disable cookies through your browser settings; however, some website features may not function properly after disabling them.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate or outdated data
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored information
To exercise any of these rights, contact us using the details provided below.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors without parental or guardian consent.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
IT Fixer
Operated by Sigmah Enterprises
Email: info@itfixer.in
Phone: +91 8585858768
Address:
New No.29, Old No.31 & 32,
Anjugam Nagar, 1st Street,
Jafferkhanpet (Opp. Kasi Theatre),
Ashok Nagar, Chennai – 600083,
Tamil Nadu, India




