IT Fixer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.
Information We Collect
We may collect the following types of information:
Contact Information
Name, email address, phone number, billing address, and shipping address.
Payment Information
Payment details are processed securely through trusted third-party payment processors.
Account Information
Login credentials, user ID, and account preferences when you create an account on our platform.
Device and Usage Information
IP address, browser type, device information, pages visited, and other analytics data.
Communication Data
Feedback, inquiries, support requests, surveys, or messages sent to our support team.
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Provide customer service and technical support
- Send order confirmations, updates, and service notifications
- Send promotional emails or offers (only if you opt in)
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activities
Sharing of Information
We may share your information with:
- Service providers such as payment gateways, shipping partners, and hosting providers
- Legal authorities when required by law or legal process
- Business transfers, such as mergers, acquisitions, or asset sales
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
You can manage or disable cookies through your browser settings.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Request data portability where applicable
For any such requests, please contact us at info@itfixer.in.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@itfixer.in
Phone: +91 8585858768
Address: New No 29, Old No 31 & 32, Anjugam Nagar
1st Street, Jafferkhanpet (Opp to Kasi Theatre)
Ashok Nagar, Chennai – 600083
Tamil Nadu, India