At IT Fixer, we strive to provide the best quality products and services.
Order Cancellation
Orders can be canceled within 12 hours of placing the order if they have not been shipped.
To cancel, email us at info@itfixer.in with your order number.
Refund Eligibility
Refunds are applicable only if:
- Product is defective
- Product is damaged
- Wrong product delivered
You must notify us within 48 hours of receiving the product.
Refund Process
Send refund request to info@itfixer.in with:
- Order number
- Issue description
- Photos or video of the problem
Approved refunds will be processed within 7–10 business days.
Non-Refundable Items
- Customized products
- Digital products
- Items returned without packaging
Exchange Policy
Exchanges are allowed only for damaged or defective items.